Accessing Customer Work Orders

To all our Valued Clients:

Do you know that you can access all your work orders from your own, secure portal on this web site?

You can easily monitor our on-going maintenance commitment to you, as our work orders will show you exactly what tasks were completed.

Your work orders could also contain recommendations or conditions noted by your technician during his call.

Other work orders available for you to view would be those for emergency call back service and work orders produced to complete Directives written by the Technician Standards and Safety Authority (TSSA) during their periodic inspection visits.

For our clients with multiple buildings, these records can be broken down to individual sites as well.

By making full use of this service, you can easily oversee the status of the preventative maintenance program we have developed for your elevating device.

o From the home page at, click on “SMART SYSTEM” along the top right hand bar
o Click on “Login to SMART SYSTEM”
? A pop up box will appear in which you need to enter your user id and password, which has previously been provided to all our clients. (If you don’t have record of your user id and password please contact our office and we will provide it to you).

If you encounter any difficulties accessing your records, or have any questions about a specific work order, just email or phone our office, we are here to help you make full use of this valuable management tool.

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